SafePal Wallet Privacy Policy Overview

Understanding how SafePal Wallet handles your data and protects your privacy.

⚠️ Important Notice: This is a summary based on public information. For the official and complete privacy policy, visit https://www.safepal.com/en/

Data Collection

SafePal Wallet is designed with privacy as a core principle. Understanding what data is collected helps users make informed decisions about their cryptocurrency security.

Information SafePal May Collect:

  • Device Information: Basic device data such as operating system, device model, and app version for compatibility and troubleshooting purposes.
  • Usage Analytics: Anonymous usage statistics to improve app performance and user experience. This does not include transaction details or wallet addresses.
  • Crash Reports: Automated crash reports to identify and fix technical issues. These reports do not contain private keys or sensitive financial information.
  • Optional Account Information: If you create an account for additional features, basic information like email address may be collected.

Information SafePal Does NOT Collect:

  • Private Keys: Your private keys are generated and stored locally on your device or hardware wallet. SafePal never has access to your private keys.
  • Recovery Phrases: Your 12 or 24-word recovery phrase is never transmitted to SafePal servers or stored anywhere except where you write it down.
  • Transaction Details: Specific transaction amounts, recipients, or wallet balances are not collected or monitored by SafePal.
  • Personal Financial Information: SafePal does not collect banking information, credit card details, or other financial data.
Data Type Collected? Purpose Storage Location
Private Keys ❌ No N/A Your device/hardware only
Recovery Phrase ❌ No N/A Your physical backup only
Device Info ✅ Yes Compatibility & Support SafePal servers (anonymized)
Usage Analytics ✅ Yes (Anonymous) App Improvement SafePal servers (anonymized)
Transaction Details ❌ No N/A Blockchain only (public)

Data Sharing

SafePal Wallet follows strict data sharing policies to protect user privacy:

SafePal Does NOT Share:

  • Your private keys or recovery phrases (SafePal never has access to these)
  • Personal wallet addresses or transaction history
  • Individual user data with third-party advertisers
  • Financial information with any external parties

Limited Sharing Scenarios:

  • Service Providers: Anonymized analytics may be shared with trusted service providers who help improve the app (e.g., crash reporting services).
  • Legal Requirements: In rare cases, SafePal may be required to share information to comply with legal obligations or protect user safety.
  • Business Transfers: In the event of a merger or acquisition, user data policies would be maintained or users would be notified of changes.

Security Measures

SafePal Wallet implements multiple layers of security to protect your data and assets:

🔐 Air-Gapped Technology

Hardware wallet operates completely offline, ensuring private keys never touch the internet or SafePal servers.

🛡️ EAL5+ Certification

Secure element chip meets the highest security standards used in banking and government applications.

🔒 Local Encryption

All sensitive data on your device is encrypted using industry-standard algorithms.

📱 Biometric Protection

Fingerprint and face recognition add extra layers of authentication for SafePal Wallet login.

💣 Self-Destruct Mechanism

Hardware wallet automatically wipes data after multiple failed access attempts.

🔍 Open-Source Verification

Firmware is open-source, allowing security experts to audit and verify the code.

User Rights and Control

SafePal Wallet users maintain full control over their data and assets:

  • Data Access: You can request information about what data SafePal has collected (which is minimal and anonymized).
  • Data Deletion: You can delete your SafePal app account at any time. Note that blockchain transactions are permanent and public.
  • Opt-Out Options: You can disable analytics and crash reporting in the app settings if desired.
  • Export Capability: You can export your wallet using your recovery phrase and use it with other compatible wallets.
  • Complete Ownership: You maintain 100% ownership and control of your private keys and assets at all times.

Third-Party Services

SafePal Wallet integrates with various third-party services to provide enhanced functionality:

  • Blockchain Networks: Transactions are broadcast to public blockchains. These are inherently public and permanent.
  • Price Data Providers: Real-time cryptocurrency prices are fetched from third-party APIs. No personal data is shared.
  • DApp Connections: When using SafePal Wallet web3 features, you connect directly to decentralized applications. Review each dApp's privacy policy.
  • Exchange Integrations: If using integrated exchange features, those services have their own privacy policies.

Updates to Privacy Policy

Privacy policies may be updated periodically to reflect new features or regulatory requirements. SafePal typically notifies users of significant changes through:

  • In-app notifications
  • Email announcements (if you've provided an email)
  • Updates on the official SafePal website
  • Social media announcements via @isafepal

📋 Official Policy

This page provides a general overview based on public information about SafePal Wallet's privacy practices. For the complete, official, and legally binding privacy policy, please visit https://www.safepal.com/en/ and review their official documentation. Always refer to official sources for the most accurate and up-to-date information.

Contact for Privacy Concerns

If you have questions or concerns about privacy and data protection with SafePal Wallet:

  • Visit the official SafePal support center at https://www.safepal.com/en/
  • Contact SafePal through their official communication channels
  • Review the detailed privacy policy on their website
  • Never share sensitive information with unofficial support channels